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Frequently Asked Questions

About        Ordering        Shipping        Returns        Clothing        Miscellaneous


About Livin’ Life

What is Livin’ Life?

Livin’ Life is a lifestyle brand started by Antonio Vaughn in 2006. We sell quality clothing, art prints and accessories with simple meaningful designs. Read our story here.

 

Where are you located?

We sell exclusively through our online shop, but our headquarters is located in Stockbridge, Georgia, USA (right outside of Atlanta).

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Ordering

How secure is this store?

This Web Site has the following types of security measures: limited access data-centers, firewall technology, and secure-socket-layer (SSL) certificate authentication. SSL is encryption technology that provides security for information that's transmitted over the Internet. Credit card and order data is encrypted and secure. This site is Level 1 PCI compliant and uses 128 bit SSL certificates to keep order details secure.

 

What forms of payment do you accept?

We accept major credit cards such as Visa, MasterCard, American Express, and Discover. We also accept PayPal.

 

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

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Shipping

What shipping method do you use?

Orders are shipped via USPS First Class or Priority Mail.

 

How much is shipping?

Shipping is FREE for all orders delivered to a United States address.

 

How long will it take for my order to arrive?

Orders shipped within the contiguous U.S. usually take 3-7 business days. Orders shipped internationally usually take 3-5 weeks.

 

Do you ship internationally?

Yes, we ship to almost every country around the world.
*Please note: Orders shipped outside of the U.S. are subject to regular customs duties and fees levied by the destination country. View our shipping policy.

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Returns & Exhanges

What is your return policy?

Livin’ Life accepts returns of unworn and unwashed items for a refund or exchange within 30 days of purchase. Refunds will be processed in the original form of payment. If a product is defective, it may be exchanged for a new product which will be shipped to you at no additional charge. Please fill out our return form. If you have further questions please contact us.

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Clothing

How do I know what size to order?

Each product page has a link to our size guide.

 

How should I care for my shirts?

We recommend turning our shirts inside out and machine or hand wash them in cold water. To minimize shrinkage, dry on low or hang dry.

 

Will you notify me when you release a new product or restock a current product?

Subscribe to the Livin' Life Newsletter. We send updates about our products as well as occasional sales and promotions.

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Miscellaneous

Do you sponsor bands/artists?

No, currently we do not sponsor bands/artists. However, we would like to thank you for your interest in our brand.

 

I was thinking about starting a brand, do you have any advice?

If you start a brand it should be centered around something that you are genuinely passionate about. Do it for the love (not the money), because if you love what you do it won't feel like work at all. And your customers will recognize that you are genuinely passionate about your brand.

 

Can I submit a design for a shirt?

All designs are made by Antonio Vaughn, founder of Livin' Life.


Still have other questions?

For additional information about Livin’ Life, contact us.

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